In Which I May or May Not Need Intensive Therapy

Sometime during Wednesday night to Thursday morning my THREE email accounts all became unavailable to me. We can access Mr's and all the kids' accounts, but my three, which were linked together for ease of monitoring, are behind a brick wall.

A brick wall that I am ready to throw my computer or something through!

I stayed up until 2 AM Friday morning to try and fix this problem.



I searched the web on the MSN, Microsoft, and Hotmail web sites.

I followed their instructions:
Deleting cookies, temporary internet files, reset the password, yada, yada, yada . . . . .

I start this afternoon by calling Tech Support numbers associated with my email account. Since 2 PM I have been on the phone retelling my problem repeatedly for about
6 freaking hours.

I'm pretty sure this next statement will offend someone, but in my state of mind I'm really not sure I mind right now. Computer Tech Support Guys/Girls are NOT as smart as they think they are.
NO ONE HAS BEEN ABLE TO FIX THE PROBLEM.

Hotmail- which is who gets your email account when QWEST isn't smart enough to be in your area and you keep your email--you know for reasons like ease of communication with those who already know it- is only tech supported by email.

The guys answer your technical support emails are imbecils. The answer only once a day. They don't read the email that you sent them telling them what you've done, Soooooo they tell you to do it again.

Do you know why they don't have phone service? Because they would learn some new words that would make their ears burn when they gave the stupid answers that they email you.

Words like "frickin' frackin', blankety, blank, so and sos." I have been trying to do better about watching my mouth so insanely enough, those are the actual words that I have been thinking and saying.

Enough about my language, this is about my need for therapy because
I OWN A FREAKING COMPUTER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ok. I feel better now. No not really. I post this in the hopes that they will read how they come across and take measures to provide better customer service. Ha!

Probably not. But it's my blog and since I'm crying ( I do that when I am frustrated and want to hurt something/someone) I'll gripe if I want to.

I need to blow my nose now. Seems when my eyes leak so does my nose :(